Previous incidents

December 2025
No incidents reported
November 2025
Nov 24, 2025
1 incident

Third-party database infrastructure issue

Downtime

Resolved Nov 24 at 08:34pm ACDT

We are seeing a resumption of healthy traffic flow throughout our services. We will be monitoring this fix to ensure systems remain stable.

2 previous updates
Nov 15, 2025
1 incident

DNS change for 3D Prints Australia infrastructure

Downtime

Resolved Nov 15 at 05:25pm ACDT

3D Prints Australia recovered.

1 previous update
Nov 04, 2025
1 incident

Temporary email issues for @ai.pixelverse.tech

Degraded

Resolved Nov 04 at 07:49pm ACDT

We have deployed a temporary fix while we work on a solution.

2 previous updates
October 2025
Oct 20, 2025
1 incident

Major outage across our systems and products (Amazon AWS Outage)

Downtime

Resolved Nov 04 at 08:33pm ACDT

On October 17, 2025, PixelVerseIT experienced a service outage caused by a large-scale AWS regional failure affecting core infrastructure in the us-east-1 region. This incident impacted compute, storage, and networking resources used by many platforms globally.

What Happened

The AWS outage disrupted critical dependencies that our systems rely on.

  • Application load balancing was interrupted, leading to intermittent timeouts and failed API calls across most of our servic...

2 previous updates
Oct 14, 2025
1 incident

Issue affecting PixelVerse Links

Downtime

Resolved Oct 14 at 07:41pm ACDT

We have fixed the issue.

2 previous updates