Previous incidents
Third-party database infrastructure issue
Resolved Nov 24, 2025 at 10:04am UTC
We are seeing a resumption of healthy traffic flow throughout our services. We will be monitoring this fix to ensure systems remain stable.
2 previous updates
DNS change for 3D Prints Australia infrastructure
Resolved Nov 15, 2025 at 6:55am UTC
3D Prints Australia recovered.
1 previous update
Temporary email issues for @ai.pixelverse.tech
Resolved Nov 4, 2025 at 9:19am UTC
We have deployed a temporary fix while we work on a solution.
2 previous updates
Major outage across our systems and products (Amazon AWS Outage)
Resolved Nov 4, 2025 at 10:03am UTC
On October 17, 2025, PixelVerseIT experienced a service outage caused by a large-scale AWS regional failure affecting core infrastructure in the us-east-1 region. This incident impacted compute, storage, and networking resources used by many platforms globally.
What Happened
The AWS outage disrupted critical dependencies that our systems rely on.
- Application load balancing was interrupted, leading to intermittent timeouts and failed API calls across most of our servic...
2 previous updates
Issue affecting PixelVerse Links
Resolved Oct 14, 2025 at 9:11am UTC
We have fixed the issue.
2 previous updates