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Downtime

Third-party database infrastructure issue

Nov 24, 2025 at 9:35am UTC
Affected services
Infrastructure Platform - PixelVerse Forms
HelloAI Chat
PixelVerseAI Chats

Resolved
Nov 24, 2025 at 10:04am UTC

We are seeing a resumption of healthy traffic flow throughout our services. We will be monitoring this fix to ensure systems remain stable.

Updated
Nov 24, 2025 at 9:40am UTC

We have identified this issue from our database provider, Supabase, which is currently experiencing issues with its management API (https://status.supabase.com/). We have identified more platforms and services that are being affected.

Created
Nov 24, 2025 at 9:35am UTC

We are currently investigating into an issue related to our database infrastructure that is preventing some users to login/signup, create chats or manage their accounts.